Your practice environment communicates your brand, philosophy and values. The surroundings that people encounter when they come to see you will either make them feel welcomed, help them understand your approach and how you can help them, or they can easily detract and disengage people from wanting to return. When it’s done right, a great practice environment will support patient education, improve retention, generate new growth, and best reflect the personalities of the people inside. In this week’s episode Dr. Melissa Longo shares 7 key features every practice should consider, and is full of practical tips to help you create an environment that suits you.
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